WhatsApp-first inquiry

Prepare one clear WhatsApp message

Use this page like a sales support desk: collect the process, substrate, product need, target effect, current issue, and trial quantity before the first message, then open WhatsApp with the prepared inquiry structure.

Copy this structure

Use this as the first message

Hello JLJ Coating, I want to discuss a water-based ink, varnish, or adhesive requirement.

Printing, coating, or transfer process:
Substrate or material structure:
Product needed:
Required result:
Current issue:
Estimated quantity:
Samples available: yes / no
What to sendChecklist
Printing processflexo / gravure / coating / lamination / transfer
Substrate or structurepaper / board / film / label / carton / complete layer sequence
Product neededwater-based ink / varnish / laminating or transfer adhesive
Required effectgloss / matte / anti-slip / rub resistance / water resistance
Current issueslow drying / foaming / poor adhesion / weak rub resistance / blocking
Estimated quantitytrial quantity, monthly usage, or target order volume if known

Before sending

Choose one of the seven published products or technical support

Start from the closest product or troubleshooting route, review the requested inputs, then send one focused WhatsApp message.

Printing ink

Flexographic Ink

For kraft paper, white card, coated paper, corrugated board, paper bags, and related paper-packaging jobs using a flexographic press.

Printing ink

Gravure Ink

For treated-film gravure trials where print structure, transfer, drying, and adhesion need review.

Functional varnish

Overprint Varnish

For WOP inline gloss trials on printed paper or paperboard; other finish directions require a separately verified grade.

Functional varnish

A0126 Matte Print-Receptive Varnish

For a uniform matte surface intended for subsequent printing on paper, treated film, pearlized film, or a verified synthetic material, subject to sample validation.

Transfer adhesive

JD Series Transfer Adhesive

For qualified paper transfer lamination or peel-transfer trials using verified PET or metallized transfer film.

Functional varnish

Soft-Touch Varnish

For sample-led soft-touch and matte surface evaluation on paper, paperboard, or verified treated film.

Problem route

General Technical Support

For drying, foam, adhesion, rub resistance, weak print, pH, viscosity, or blocking questions.

FAQ

WhatsApp inquiry FAQ

What should I include in a WhatsApp inquiry?

Include the printing, coating, lamination, or transfer process; substrate or complete structure; product needed; required result; current issue; estimated quantity; and available material or result samples.

Can JLJ Coating confirm specifications before a trial?

Typical properties are available on request, but final suitability should be confirmed against the actual substrate, press, and application.

Is the WhatsApp number confirmed?

Yes. JLJ Coating uses +86 134 1703 0422 for export WhatsApp inquiries.

Can compliance claims be used on the website or sales material?

Only if verified with written documents for the exact product and intended use. Do not publish regulated-use, safety, VOC, or similar compliance claims without documents.